Onboarding Page

Casimir

Founder & CEO

Summer

Marketing Manager

Cassandra

Account Manager

Haziq

Copywriter

Dex

Designer

Pei Yi

Designer

$100M Playbook Series

Frequently Asked Questions

Why does Paperballad&Co. exist?

Because most agencies overpromise, oversell, and underdeliver. We don’t. Our belief is simple: We make brands people care about — and brands people care about, get paid. That means understanding your brand so deeply we find the real bottlenecks, telling you the truth about what works, and building long-term ROI through impact and attention—not quick hacks. If you care, we’re the right fit. If you don’t, we’re not.

What’s your vision?

To set the standard for brands that care. Not the loudest brands. Not the cheapest. The ones that give a damn about their customers—and prove it through strategy, content, and execution.

What makes Paperballad&Co. different?

We don’t sell vanity metrics. We sell clarity, consistency, and campaigns that move people. Our strategy is UX-driven, which means we think like your customer before we post like your marketer.

Who do you work best with?

Leaders who care more about long-term brand impact than short-term hacks. If you want a “quick fix” or just pretty posts, we’re not your agency. If you want to build a brand that lasts, we’re all in.

Why are your rates premium?

Because cheap content costs more in the long run. Our work isn’t about filling feeds—it’s about building trust and brand equity that compounds. You’re not paying for posts. You’re paying for impact.

What do clients usually feel after onboarding?

Relief. Because they realize they finally have a partner who thinks ahead, simplifies complexity, and takes ownership of their brand voice like it’s our own.

What’s expected of clients during the process?

Honesty and commitment. We’ll do the heavy lifting, but we need your transparency and buy-in. If you’re clear about your goals, we’ll get you there.

How do you measure success?

By two things: did we move the brand forward, and did we make the customer’s experience better? Likes and shares are byproducts. Real success is customer loyalty.

Why us?

Because stories matter. Paper represents clarity and permanence. Ballads represent emotion and connection. Put them together, and you get a brand that lasts and moves people. That’s our promise.