Make Customers Love Your Brand Online

A top social media marketing agency in Malaysia designed for brands that care — built with data-driven principles, storytelling, and marketing strategies baked into every post.

Grow My Brand

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Why Choose a Social Media Marketing Agency?

As a trusted social media marketing agency in Malaysia, we help brands connect with their target audiences online, drive engagement and community across META, TikTok, XiaoHongShu, LinkedIn, etc.

Our Social Media Marketing Services

  • Clarity: Deep-dive strategy + KPIs alignment
  • Content Engine: Long reels / short reels + creative assets
  • Community Growth: Paid ads + engagement strategy
  • Optimization: UX strategy & crossposting system
  • Performance Management: Analytics & monthly reporting

Benefits of Social Media Marketing

Data-Driven Social Media Strategies

Every campaign is designed to maximise engagement and conversions for your brand.

Consistently High-Quality Content Creation

We craft scroll-stopping visuals, videos and captions that keep your audience coming back for more.

Targeted Ads for Maximum ROI

Our team runs precise social media ad campaigns that reach the right people at the right time.

Community Engagement & Growth

We go beyond posting — we help build real conversations around your brand.

Increased Revenue

57% of internet users purchase products online at least once a week.

Cost-effective Marketing

Achieve success without breaking the bank.

Professional Outsourcing

You focus on the important things while our professionals handle the rest.

Remove Client Barriers

81% report that social media increases accountability for businesses.

About Us

Words alone lack power; it's our intentions that wield true influence. Paperballad crafts messages and wields words with the intent to reach audiences with market experiences. We sculpt campaigns in your brand's image, where every click is a crescendo and every project as our last dance.

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Specialise in Social Media & SEO

UX Strategy & Communication Agency

Research-backed & customer-driven

Growing tech startups

Grow my Brand

Why Paperballad & Co.?​

In a black-and-white digital landscape, we’ll help you set the gold standard for social media marketing in Malaysia. Our approach combines research with creative storytelling to produce authentic and compelling social media content — content that’s backed by science. Work with our professional social media marketing agency in Malaysia today.

Sustainable Marketing Strategies

Our methods are built on research-backed principles that ensure longevity and relevance in a fast-paced digital landscape.

Cost-Effective Specialisation

Efficiency is excellence. We tailor solutions to your needs, maximising results without breaking the bank.

A Clear Differentiation

Rise above the sea of noise with strategies rooted in expertise and honesty, setting you apart from your competition.

Better Content, Better Revenue

Quality content isn’t just our promise; it’s a necessary stepping stone to drive meaningful engagement and sustainable growth.

About Us

We help brands create clean, thoughtful social content that feels professional, builds trust, and makes your audience love your brand. Strategy-driven, consistent, and designed to make your brand look its best.

Book a consultation

Social Media Marketing Experts

UX Strategy & Content Marketing Agency

Storytelling & Data-driven

Growing Brands that Care

Why Paperballad & Co.?​

In a black-and-white digital landscape, we’ll help you set the gold standard for social media marketing in Malaysia. Our approach combines research with creative storytelling to produce authentic and compelling social media content — content that’s backed by science. Work with our professional social media marketing agency in Malaysia today.

Sustainable Marketing Strategies

Our methods are built on research-backed principles that ensure longevity and relevance in a fast-paced digital landscape.

Cost-Effective Specialisation

Efficiency is excellence. We tailor solutions to your needs, maximising results without breaking the bank.

A Clear Differentiation

Rise above the sea of noise with strategies rooted in expertise and honesty, setting you apart from your competition.

Better Content, Better Revenue

Quality content isn’t just our promise; it’s a necessary stepping stone to drive meaningful engagement and sustainable growth.

Frequently Asked Questions

What is social media marketing?

Social media marketing involves using platforms like Facebook, Instagram, LinkedIn and Twitter to promote your brand, engage with customers and drive traffic to your website. It includes creating content, running paid ads and managing online communities to enhance brand awareness and business growth.

Is Paperballad a social media marketing agency in Malaysia?

Yes but we operate differently from typical agencies. Paperballad&Co. is a boutique social media marketing partner in Malaysia that combines UX strategy, content marketing, and performance insights to help brands scale with storytelling and data.

Why is social media marketing important for my business?

Social media marketing helps businesses reach a wider audience, increase brand visibility and foster customer engagement. It allows businesses to directly connect with their target market, gather feedback and build a loyal customer base, making it an essential tool for business success.

What are the pros of social media marketing?

The pros of social media marketing include cost-effective advertising, increased brand recognition, improved customer interaction and the ability to track performance through analytics. It also allows for real-time communication with audiences, making it a powerful tool for business growth.

How do I choose a social media marketing agency in Malaysia?

When choosing a social media marketing agency in Malaysia, look for agencies with a proven track record, strong expertise in your industry and an understanding of the local market. They should be able to offer tailored strategies, measurable results and transparent reporting to meet your business goals.

How long does it take to see results from social media marketing?

The timeline for seeing results from social media marketing varies depending on factors such as the platforms used, the type of content created and the target audience. Generally, businesses can expect to see increased engagement and traffic within the first few months, with more significant results over time.

How do social media agencies work?

Social media agencies help brands grow by planning content, managing platforms, and running paid campaigns but Paperballad works differently. We combine UX strategy, content marketing, and performance insights to build social media systems that convert, not just look good.

  • User-First Strategy: We start with research into your audience’s behaviour, motivations, and pain points so every decision is backed by UX insights.
  • Story-Driven Content: We design and write content that builds trust, communicates value, and positions your brand as the obvious choice.
  • Platform Management: We handle day-to-day posting, scheduling, and consistency across your social channels.
  • Performance & Paid Ads: We run META ads to scale what works and improve your reach, engagement, and conversions.
  • Continuous Optimisation: Using analytics and user signals, we refine the strategy to improve performance over time.

In short: Paperballad is a strategic social media marketing partner. Built for brands that care about growth, user experience, and long-term results.

Welcome to Paperballad & Co.