Social Media Manager

Full-time, hybrid (based in Kuala Lumpur)

Description

Paperballad&Co. — Malaysia’s first UX Strategy & Content Marketing agency

We’re not looking for someone who just schedules posts.
We’re looking for someone who knows how to make brands feel alive online — with clarity, intention, and personality. If you love strategy as much as storytelling, and can turn data into direction, you’ll fit right in.

What You’ll Do

  • Manage and grow multiple brand accounts across Instagram, TikTok, and LinkedIn (XiaoHongShu).
  • Plan, brief, and oversee content calendars and campaign rollouts.
  • Work closely with our creative and strategy teams to translate brand strategy into social storytelling.
  • Analyze performance and make clear, data-backed recommendations.
  • Stay ahead of trends — not to chase them, but to understand what moves people.

Who You Are

  • 2–4 years of experience managing social media for brands or agencies.
  • Deep understanding of social strategy, engagement, and storytelling.
  • Strong communication, organization, and copywriting instincts.
  • Knows how to brief creatives effectively and give constructive feedback.
  • Comfortable working with a fast-moving, creative team.
  • Curious, analytical, and allergic to mediocrity.
  • Bonus: Experience handling clients on the XiaoHongShu platform.

Why Join Us

We’re not a volume agency. We’re a boutique team obsessed with quality, depth, and creative integrity. You’ll work directly with our team that blends strategy, UX thinking, and content marketing into everything we do.

Here, you’ll learn how to connect design to results — not just visuals.

We care about ideas, craft, and results in equal measure.

  • Competitive salary based on experience.
  • Opportunities for creative ownership and growth

Apply Now

Send your resume, 1–2 social accounts you’ve managed, and a short note about what you think most brands get wrong on social media. If you’re just looking to “run pages,” this isn’t it. If you want to build brands that people actually care about — welcome home.

    Every Project As Our Last Dance. We exist to bridge brands and their customers.

    Join a forward-thinking, Gen-Z team environment that will turbocharge your career.

    Practical insights empowering marketers to craft impactful content that drives measurable results.

    We’d love to bring your ideas to life with you and your team. Start a project with us.

    We’d love to bring your ideas to life with you and your team. Start a project with us.

    Welcome to Paperballad & Co.